We Are An Independent Insurance Agency

We do not work for an insurance company; we work for you. We are on your side when you have a loss and follow through to see that you get fair, prompt payment.

We represent a carefully selected group of financially sound, reputable insurance companies, and we place your policy with the company offering the best coverage at a competitive price.

Welcome

West Suburban Insurance is a full-service, independent insurance agency serving individuals, families and businesses throughout Wisconsin. We believe that the customer comes first and that communication is key to customer satisfaction.

We are available via phone, fax, Internet links and email. We enjoy a personal relationship with our customer and always have coffee, treats and small gifts available for those that stop in the office to visit (happily, many do!)

West Suburban Insurance represents dozens of A-rated companies and we are proud to be able to help our customers shop for the best value, and most importantly, assist them when they do have a question or a loss. We’d be honored to include you as a customer.

The Services You can Expect

  • A complete analysis of your insurance needs.
  • We design a responsible protection program for you.
  • We select the company or companies best suited to your situation
  • We present you with a competitively priced proposal
  • We move quickly to get fair, prompt settlement of your claims.
  • We periodically review the adequacy of your insurance program.
  • We look for ways to save you money.

Our Principles

Our Agency operates in accordance with the following four basic principles:

    • We believe that honesty and integrity are the foundation of all business contacts. We strive to render the same service to our customers, which in the same circumstances, we would apply to ourselves.
    • We believe that the customer’s needs come first and that communication is the key to customer satisfaction. All phone calls will be returned within 24 hours.
    • We believe that our clients benefit from a long and continuous relationship with us and that our level of superior service strengthens that relationship.
    • We believe that continuing education is critical to supplying our customers with accurate and timely advice and require all employees to participate in classes or seminars on an annual basis.

We look forward to serving your insurance needs and/or answering any questions you might have.